As a Virtual Assistant and Client Experience Strategist for photographers and creatives, I'm here to help you navigate the ins and outs of running a successful business. Whether you're looking to streamline your workflow, improve your customer relationships, or stay on top of the latest industry trends, you've come to the right place. So sit back, grab a cup of coffee, and let's dive into all things business together!
The Blog
The Client Experience Mistakes That Cost You Bookings
Your client experience isn't just about the service you deliver – it's about how people feel from the moment they enquire. Here are six common client experience mistakes that could be quietly costing you bookings, and how to spot them before they become a bigger problem.
Do I Actually Need Dubsado? 7 Signs You've Outgrown Your Current Systems
If you've been wondering whether you've outgrown spreadsheets, sticky notes and trying to remember everything yourself, you're not alone. Here are seven signs it might be time to invest in a proper client management system, and how to know whether Dubsado is the right next step for your business.
Why your small business feels chaotic (and it's not because you're disorganised)
If your business feels chaotic no matter how hard you work, the problem probably isn't you. Most small business owners aren't disorganised, they're under-structured. Here's what that actually means, and how to tell the difference.
How to Set Up a Dubsado Inquiry Workflow That Actually Converts
Most Dubsado inquiry workflows don't convert because they're built without a strategy first. Here's what a properly considered inquiry workflow looks like from form submission to booked client.
The Dubsado workflow every photographer needs (and most don't have)
Most photographers have Dubsado. Fewer have a workflow that's actually doing the work. Here's what a properly built Dubsado system should look like from enquiry to offboarding.