Your client experience isn't just about the service you deliver – it's about how people feel from the moment they enquire. Here are six common client experience mistakes that could be quietly costing you bookings, and how to spot them before they become a bigger problem.

If you've been wondering whether you've outgrown spreadsheets, sticky notes and trying to remember everything yourself, you're not alone. Here are seven signs it might be time to invest in a proper client management system, and how to know whether Dubsado is the right next step for your business.

If your business feels chaotic no matter how hard you work, the problem probably isn't you. Most small business owners aren't disorganised, they're under-structured. Here's what that actually means, and how to tell the difference.

Most Dubsado inquiry workflows don't convert because they're built without a strategy first. Here's what a properly considered inquiry workflow looks like from form submission to booked client.

Not sure if you're ready to hire a virtual assistant? Here are the signs that it's time, what to think about before you do, and how to make sure it actually works.

Wondering what a virtual assistant for photographers actually does day to day? Here's an honest breakdown of what VA support looks like and whether it's right for your business.

Hiring a VA is one thing. Knowing what to hand over and how to set them up for success is another. Here's how to make outsourcing actually work for your business.

Thinking about hiring a VA but not sure if you're ready? Here's why getting your systems sorted first makes everything work better, for you and your VA.

Flodesk is my go-to email marketing platform for photographers and creatives. Here's why I recommend it, what it actually does well, and how to get 50% off your first year.

A properly built Dubsado setup can save photographers hundreds of hours a year. Here are 6 ways it transforms your business, from automating your entire client journey to managing your diary without the back and forth.

Three popular CRMs, three slightly different fits. Here’s how to compare Dubsado, HoneyBook and Studio Ninja around your photography business, your budget and the way you book clients.

Most photographers have Dubsado. Fewer have a workflow that's actually doing the work. Here's what a properly built Dubsado system should look like from enquiry to offboarding.

If you're running a business, you're probably aware of the importance of having the right insurance coverage in place. While it may seem like an unnecessary expense, the reality is that accidents can happen, and it's better to be prepared than to face the consequences of being uninsured.