As a Virtual Assistant and Client Experience Strategist for photographers and creatives, I'm here to help you navigate the ins and outs of running a successful business. Whether you're looking to streamline your workflow, improve your customer relationships, or stay on top of the latest industry trends, you've come to the right place. So sit back, grab a cup of coffee, and let's dive into all things business together!
The Blog
How to Automate Your Web Design Client Onboarding: From Enquiry to Project Kick-Off
A smooth web design client onboarding process takes more than a welcome email. Here's how Dubsado, Notion, Google Drive and Zapier can work together, from the first enquiry to a properly prepared project and a confident handover.
The Client Experience Mistakes That Cost You Bookings
Your client experience isn't just about the service you deliver – it's about how people feel from the moment they enquire. Here are six common client experience mistakes that could be quietly costing you bookings, and how to spot them before they become a bigger problem.

